Personal Injury: After having mechanical work performed on his truck, client returned to the tire shop because of substandard repair work. When the tire manager refused to repair the vehicle that day, client became loud and disorderly. After the manager asked client to step outside, a scuffle ensued, with the manager throwing client to the ground. He stomped on client’s left ankle several times, causing a hairline fracture of the heel. A pre-trial offer of $25,000 was made. Verdict: $360,000.